In order to support our customers optimally, it is often necessary to look at a screen together and see errors or to explain the administration steps to the customer. So that we don’t have to make an on-site appointment first, we use the possibilities of remote support via PC-Visit. In consultation with us, you can use a button, among other things, to start the session. Here, the required program is downloaded and only needs to be started by you (no installation required)!
Of course, you must first agree to every attempt to contact us. You can see what we are doing and you can end the session at any time.